FAQs
Everything you need to know about booking with us.
Answers to the questions customers ask us most. Can’t find yours? Call or WhatsApp us any time during working hours.
How do I book a service?
Pick a service, choose your preferred date and time and confirm the booking. Our team will call or WhatsApp you to confirm the details.
Are your professionals vetted?
Yes. Every professional is background-checked, trained and reviewed by customers after each job.
Do I need to pay online?
Yes. You pay securely online when you book — by card, Apple Pay or Google Pay through Ziina.
Do cleaners bring their own materials?
Yes, cleaning materials and equipment can be included — just choose it when you book or mention it in the notes.
Can I reschedule or cancel?
Of course. Contact us at least 12 hours before your booking to reschedule or cancel free of charge.
What if I am not happy with the service?
Let us know within 24 hours and we will send a team back to fix it at no extra cost.
Get 20% off your first booking
Book any service online today and save on your first visit. No hidden charges.
Use code WELCOME20